Returns & Exchanges
At NOYZ Official, we want you to be completely obsessed with your purchase. If you are not satisfied with your order, we offer a 30-day return window for all products in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to start the process and select the items you wish to return.
- 2.Prepare Your Package
Securely pack your items in the original NOYZ packaging and attach the prepaid shipping label provided via our returns portal.
- 3.Ship It Back
Drop off your package at any authorized carrier location. We recommend keeping your tracking number for peace of mind while the package is in transit.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.