Frequently Asked Questions
Everything you need to know about NOYZ Official products, shipping, and more.
Are NOYZ Official products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All NOYZ Official products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for beauty products?
We offer a 30-day return policy. Due to hygiene standards, products must be unused, unopened, and in their original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.